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The Singapore Centre for the Promotion of Nonviolent Communication |
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Sharing the gifts of Compassion, Connection and Choice |


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Conversations that Matter How to Stay Cool when Tensions Run High |



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DAY ONE Why are you here? · Setting intention · Knowing your hot spots
Looking at feelings · Needs vs strategies · Feelings arising from needs · Connecting at the level of needs
Triggers · What sets you off? · Present irritation vs past or future · Hearing where someone else is at
Solutions · What do you really want? · What do others really want?
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DAY TWO First Aid for Stressed Out People · Calming down · Getting creative
The NVCtm Dance · 13-steps to communication · Hearing the word ‘No’ · Improvising
Sponsoring Goodwill · Expressing appreciation
Completion · Post-workshop self-assessment · Questions and answers · Individual coaching
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Programme Outline |
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The ability to stay cool when tensions are rising supports you at home, at work and in the community. |
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When you contribute towards the top end of our sliding scale, you make it possible for others with less money to spare to also attend our training. |
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Details for Your Diary |
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Duration: 2 Full Days |
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Dates: 11th/12th March 2006 |
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Time: 10.00am - 6.00pm daily |
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Venue: Jay Gee House, 10 Genting Lane, Singapore |